Security Information

The following is a list of steps and precautions we take to protect your account information when you use Ginzametrics.

We Protect Your Data

All data is backed up daily and stored in multiple, off-site locations.

Security Audits and Monitoring

We conduct regular security audits of all of our hardware, software and server logs. We monitor all of our servers 24/7 and receive automated alerts when unusual activity is detected.

Regularly Updated Infrastructure

Our software infrastructure is updated regularly with the latest security patches. Our products run on a network which is locked down with firewalls and carefully monitored.

Redundant Architecture

We have built our systems to survive even if multiple servers fail. We achieve this through redundancy and distributed systems across multiple data centers. Temporary outages happen to everyone but our infrastructure allows us to quickly repair and restore services in the event of disruptions.

We Protect Your Billing Information

All credit card transactions are processed using secure encryption with the same level of encryption used by leading banks. Credit Card information is transmitted, stored, and processed securely on a PCI-Compliant network.

Rapid Security Response Policy

Have you noticed abuse, misuse, or experienced an incident with your account? Are you a security analyst with a potential issue for us to review? Please visit our security response page for details on how to securely submit a report.

Want to Know More?

Submit a support request by emailing if you have other security questions and we’ll get back to you as quickly as we can.